Quality and compliance in care homes
Care home compliance
Meeting the CQC compliance requirements is a must for any Care Home. Achieving a good or outstanding rating shows that the Care Home operates their health and safety standards at the highest level.
Our modular software suite of applications can be tailored to meet the needs of Care Homes looking to meet the CQC compliance requirements. The fmfirst® Survey audit tool provides comprehensive audit reports that align with regulatory standards helping to improve compliance ratings.
Our compliance software allows you to create all your paperwork, spreadsheets and other documents digitally and stores them in an accessible module in the portal. Users can manage and track all audit types, attach relevant documents to the audit task, and create automated reminders.
Templates can be built within the system to accommodate various audits and checklists, including but not limited to:
- Care plan guidance checklists
- Cleaning audits
- Efficacy audits
- Environmental cleanliness audits
- Health & safety checklists
- Home health audits
- Infection control audits
- Mock inspections
- Risk Assessments
Monitoring and driving improvements
Regulation 17: Good Governance requires that healthcare organisations have systems and processes in place to meet the requirements set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Regulations 4 to 20A).
This means that organisations must have assurance and auditing systems in place that ‘assess, monitor and drive improvement in the quality and safety of the services provided.’
Within our fmfirst® suite, you can securely maintain accurate, detailed records for each person using the system and for each patient/client within the system. Each user can be allocated a restricted number of permissions based on their job role within the organisation. This means that people can only access what they’re supposed to or need to.
One of the key modules to our applications is the Helpdesk. The job management and scheduling module integrates with all our applications to help manage your organisation effectively. Tasks can be manually assigned to specific staff or departments, or the Helpdesk can be programmed to automatically assign tasks associated with a particular location or priority.
fmfirst® aims to provide users with full visibility from job allocation to completion and shows real-time data, allowing you to track KPI’s through colour-coded dashboards. The available reporting function provides drill-down capability so you can assess and measure your performance and identify opportunities for improvement.
We want to our software to empower care organisations to control and manage their performance in readiness for CQC inspections.
Contact us today to discuss your requirements further