fmfirst Cloud is our platform that hosts our cloud-based applications; fmfirst Cleaning, fmfirst Portering, fmfirst Survey, and fmfirst Tasking. The fmfirst Cloud update includes new features across these applications, some highlighted below.
New reports
Reporting is incredibly important to our clients. New reporting templates are often requested and in the latest update, we have added the following new reporting templates to fmfirst Cleaning:
- A ‘Score Breakdown Report’ that displays the number of elements checked and the number of elements passed for each of the rooms in an audit.
- A ’Cleaning Area Audit Status Report’ that displays all the functional areas and if an audit has been completed within the timescales set out within the cleaning standards.
- A new ‘Element Failure Report’ has been created to display the audit element failure details, and count the total of element failures and their failure reason.
New system features
Requests for new features are received throughout the year. Rather than update the platform with new features after each request, we build them into the next release which is done quarterly. Some of the new features in the October update include:
- Adding a new system parameter where users can copy the element and failure notes from the original audit to re-audit within fmfirst Cleaning.
- Within fmfirst Cleaning, we’ve also added the “Re-audit Days” field in Table Maintenance > Overall Risk Levels, this allows the number of re-audit days to be added to the original audit’s sign-off date and set the new reaudit date value.
- In fmfirst Tasking, under Company and Contacts, we have converted the ‘Contact’ tab to ‘Contacts & Rates’, which allows users to input and amend the company’s hourly, daily, or weekly rates.
- In Mobile Tasking, we have added a ‘Basic Finish Time’ in the staff details view and amended the log-off process so that users are automatically logged off if the date/time exceeds the user’s basic finish time.
Cloud integration
The October release has also focused on the module integration between fmfirst Cleaning and fmfirst Tasking. As well as generating estates’ remedial tickets for failed cleaning elements, the task management module will also automatically populate the failure item’s “Action By” and “Action Date/Time” fields on completion of the remedial ticket. Automated triggers can also be configured to inform the Cleaning & Estates team when a remedial ticket has been created, put on hold, and/or completed.
The cleaning/tasking integration can also be controlled by the responsible group. For example, if you only want to create remedial tickets for Estates and not for Nursing, this can be done by enabling the flag in Table Maintenance / Cleaning / Responsible Group. You can also create different remedial task templates for each of the functional area risk levels, which may be useful for assigning different priorities to each for the FR remedial task.
Summary
At Asckey, we pride ourselves on working collaboratively with our clients to improve or develop new features within our software. We know our clients need change throughout the year, and so it’s important that our software continues to change to meet any new requirements.
If you want to discover more about our software, please contact us to discuss how we can help.
