The number of NHS Trusts using contractors for their maintenance needs has been increasingly growing over recent years. To support the management of contractor tasks, we have elevated our fmfirst® Tasking software to include a Ward HelpDesk portal.
This new contractor portal provides a simplified Task Helpdesk and List views and provides easy access for contractors to update tasks and upload service records and other relevant documentation.
Each task, or contract, can be allocated to a specific contractor, allowing for accountability of tasks, and the streamlined design allows for ease of transfer and completion of work. All tasks allocated, and their updates, are then all relayed to the main FM application.
Asckey’s cloud-based task management software provides organisations with a multi-discipline, simplified platform for creating defect and planned work. Although built originally to support NHS clients, the software can be used by other FM service providers as an easy-to-use digital task management tool.
To discover more about fmfirst® Tasking or to discuss whether this is the right application for you, please contact us today.