The Trust was looking for a new Facilities Management system and decided to use Asckey’s Eclipse FM. Although Eclipse FM was successful, over the years a combination of market demand and changes in technology platforms meant that cloud-based technology was the way forward. The flexibility of cloud-based platforms is undeniable. It provides the capability to work with clients in real-time, using real data, and vastly improves the speed at which we can deal with technical issues. It also makes it easier to provide updates and add-ons as we enhance and improve our software offering.
The Countess of Chester Hospital is arranged into three clinical divisions: Urgent Care, Planned Care, and Diagnostics and Pharmacy. It also has support services which include estates, facilities, human resources, corporate services, finance, and information technology.
Focus on cleaning compliance
Our colleagues in the facilities team at the 550-bed Trust were also growing acutely aware of the need for a more advanced, intuitive system that could help them streamline the way they were operating. The particular focus was on how they managed and monitored their cleaning.
Being a software package that they could buy as a module but with the capability to expand and bolt on to it as finances permitted, our fmfirst Cleaning was the ideal solution. The guarantee this software brings around compliance is a huge selling point for teams who are juggling so many demands on their time.
Many of our clients begin their journey with us by purchasing our fmfirst Cleaning tool. This is because it’s configured around the standards required to meet the NHS National Standards for Healthcare Cleanliness.
Speaking of working with Countess of Chester Hospital, Asckey’s Commercial Director Phil Wright says: “It’s been great partnering with the hospital for such a long time as their feedback has supported the continuous development of our applications. Our collaborative approach means we are kept up to date with the growing demands on NHS facilities departments which we then turn into developments within our applications.”
