A business you can trust
It’s no secret that as an organisation you look for reliable, committed suppliers who are constantly evolving and improving, and that’s exactly that’s what our clients want from us.
We wanted to be able to demonstrate to our clients that when they work with us they are receiving the very best products and service. Whether we’re keeping their data secure, delivering training to their staff, or designing the most effective software we want them to feel confident that they are receiving the highest standard, and that’s where ISO accreditation comes in.
Standards independently set and vetted by experts
The International Organisation for Standardisation sets official standards which cover a wide range of business areas worldwide, everything from supply and production to management and training. Each standard is agreed by an international panel of experts, each with proven experience in their field
We’re very proud to say that we hold three ISO accreditations, ISO 9001 Quality, ISO 27001 Information Security and ISO 14001 Environmental Management. In the seventeen years since we first gained ISO 9001, we’ve been regularly participating in the ISO process and have never incurred a non-conformity in any of our accreditation checks.
Each accreditation is re-assessed every 3 years and usually involves three or four days of work. At the end of the inspection, you are either re-accredited or given a breakdown of areas that have not conformed and receive a timeframe in which to address the issues before a re-examination. At that point, it’s a pass or fail, which in this case means your accreditation is revoked.
But having a certificate on the wall, only means so much, what does working with an accredited company like Asckey really mean for our clients?
More than just a piece of paper
When it comes to measuring standards, many organisations choose to focus only on specific parts of their business. At Asckey, we decided to do it differently. We decided that if we were going to be accredited in something, then we wanted it to be across all areas of our organisation.
For all of our accreditations, it means we meet the standard across our organisation, from our sales processes and the literature we produce to our demonstrations and the way we train our staff and clients. If every single aspect of the business is covered then not only are we confident in what we’re doing and how we do it, but our clients can share that confidence too.
You’re in safe hands
When it comes to ISO 27001, Information Security, it means that the data you share with us is safe in our hands, at all levels. It demonstrates that we take your data security seriously and we’re constantly evolving our security processes to ensure we stay ahead of the curve.
Our reputation rests on keeping information secure, so it’s not something we’re going to take lightly. Our Information Security Policy is constantly being reviewed to ensure protection from potential internal and external threats. When it comes to our electronic systems, we ‘re vigilant about information security across the board, whether that’s our physical premises, alarm systems, computer equipment or entry codes, everything is included.
All members of the team are expected to prioritise information security, from backing up and storing data to securing laptops and managing confidential data at client sites. ISO 27001 is such a critical area for us that we’re committed to keeping it at the forefront of everything we do, wherever we are.
Taking pride in our work
We’re passionate about delivering effective training, whether it’s internally or for our clients. ISO 901, Quality, shows that irrespective of the product you buy from us you can guarantee that the process of training will be logical and relevant. Whilst our training courses may differ the quality of them does not.
Not only that but being a ‘Quality’ organisation demonstrates the standard of our products and services and the importance we place on our business performance, our ethical and professional manner and our desire to listen to our clients and get things right first time. It means continually improving our services, processes and working with suppliers who share our values and expectations.
In short, ISO 9001 is an indicator that we’re constantly striving to be at the top of our game and want to work with people who feel the same. The accreditation means we can say with pride that Asckey is synonymous with Quality, and that’s quite an accolade.
Green credentials
In today’s world we all have a social responsibility to support the green agenda. As a business our carbon footprint is relatively small, but it’s still important that we identify areas where we can improve processes and procedures in order to reduce our environmental impact. Investing the time in committing to ISO 14001, Environmental Standard, is one way we’re doing this.
Under ISO 14001 we ensure we’re a paperless workplace, and one which guarantees the responsible use of energy, including conserving and improving energy efficiency. Our teams are encouraged to help reduce the overall carbon footprint whether that’s through recycling, turning lights off or reviewing and improving out Impacts and Aspects Register. It’s easy to say you’re doing your bit for the planet, but it’s another to prove that you’re consistently striving to do so. It does take time, but it matters to us, to our staff and to our clients and therefore it’s something that we’re passionate about. ISO. The accreditation gives us a real feeling of achievement, that we’re making a difference and continue to take steps in the right direction.
What you see is what you get
The nature of the services we provide necessitate that our clients entrust us with data that is critical to their organisation. We regularly tell people that we take our job seriously but being able to evidence this and provide that added level of reassurance is great for them and us. Being fully accredited across the business gives us the peace of mind that we really are delivering what we say we will – and that really matters. Why not get in touch and find out how we could support your organisation.
