Survey software is the way forward although paper-based surveys can still be found in many different organisations. Businesses face a seemingly endless need to prove that their processes and procedures are compliant with whatever standards their marketplace requires. Traditionally, this data collection is gathered through paper-based surveys with the results presented in Excel or PowerPoint.
This process can often be incredibly time-consuming and repetitive. This is where survey software can step in.
The purpose of a survey
All, or most, surveys aim to collect data through a question and answer process. There are many different survey software providers and it’s important to focus on what the purpose of the survey is and what you want the outcome to be before choosing a provider.
Surveys can come in many different shapes and sizes and their purpose tends to fall under one of four categories to:
- Identify areas of concern
- Assess performance
- Monitor processes
- Understand the needs of customers/employees
From customer/patient feedback forms to employee engagement questionnaires, fire risk assessments to waste management, the result is data. The data collected can be used to identify trends and provide insight that can drive new or improve current processes.
Why invest in survey software
Survey software provides a digital survey solution. It provides the opportunity to build your own question sets, it collates and analyses the results and provides a one-stop-shop platform for all the data.
It simplifies traditional time consuming and often error-prone paper-based systems. And it provides the ability to achieve fast and accurate data input. This results in more effective management control for organisations requiring the capture of key information.
fmfirst® Survey
Asckey has supported the facilities management world with our fmfirst® Estates application for many years. During this time, we recognised that a more streamlined application was needed for some clients who were only interested in collecting data for individual tasks e.g. fire risk assessments, patient feedback etc.
This led to Asckey developing their survey software, fmfirst® Survey. Its tailored software design makes it easy to use and it can support a wide range of survey types. Asckey’s fmfirst® Survey mobile application also provides the opportunity to do surveys on the go!
Once you have purchased the licence for the system you can create personal templates or we can do it for you. The software collates all the information for you and displays a report providing you with an overall score within the parameters set when creating the template. This allows you to identify high-risk areas, trends and areas of improvement.
By using survey software, you can free up time and resources that can be allocated elsewhere. You then have a digital record and audit trail of surveys taken, making it easier to identify when annual reviews need to take place. It also allows you to identify where there has been growth or where improvements need to be made after each review.
If you’d like to find out if this software is the right fit for you then please contact us.
